Privacy Policy

Privacy Policy Statement for Leading Edge Metals and Alloys, LLC

Effective Date: June 1, 2023

At Leading Edge Metals and Alloys, LLC, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through our website, as well as the choices you have regarding your personal data.

1. Information We Collect

We may collect personal information from you when you visit our website, interact with us, or use our services. The types of personal information we collect may include:

  • Contact information (such as name, email address, phone number)
  • Billing and shipping details
  • Professional information (such as job title, company name)
  • Information related to your inquiries or customer support requests
  • Website usage data, IP addresses, and device information
  • Other information you voluntarily provide to us

2. Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To provide and improve our products and services
  • To process and fulfill orders
  • To communicate with you regarding your inquiries, orders, or customer support requests
  • To send you promotional materials and relevant updates (with your consent where required)
  • To personalize your experience on our website
  • To analyze website usage and improve our website’s functionality and content
  • To comply with legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist us in delivering our products and services. These providers have access to your personal information only to the extent necessary to perform their services on our behalf and are obligated to maintain its confidentiality.
  • Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, personal information may be transferred as part of the transaction, subject to appropriate confidentiality measures.
  • Your Consent: We may share your personal information with your consent, for example, when you request specific services or participate in promotional activities.

4. Use of Cookies and Similar Technologies

We use cookies and similar technologies on our website to enhance your browsing experience and collect information about how you use and interact with our site. Cookies are small text files that are placed on your device by a web server. We use cookies for various purposes, including:

  • Authentication and security
  • Website functionality and performance
  • Personalization of content and advertisements
  • Analytics and usage tracking

By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You may modify your browser settings to manage cookies or opt-out of certain types of cookies; however, please note that disabling cookies may impact your ability to access certain features or services on our website.

5. Your Rights and Choices

You have certain rights and choices regarding your personal information. Subject to applicable laws, you may have the right to:

  • Access and receive a copy of the personal information we hold about you
  • Update or correct inaccuracies in your personal information
  • Request the erasure of your personal information
  • Object to or restrict the processing of your personal information
  • Withdraw your consent for certain processing activities
  • Opt-out of receiving marketing communications

To exercise your rights or make any requests related to your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

6. California Consumer Privacy Act (CCPA)

Consumer Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section outlines these rights and how you can exercise them.

1. Right to Know and Access

You have the right to request information about the categories and specific pieces of personal information we have collected about you in the preceding 12 months. This includes:

  • The categories of personal information collected
  • The categories of sources from which the personal information was collected
  • The business or commercial purpose for collecting or selling the personal information
  • The categories of third parties with whom we share the personal information
  • The specific pieces of personal information we have collected about you

To exercise your right to know and access, you may submit a verifiable consumer request by contacting us using the contact details provided at the end of this Privacy Policy.

2. Right to Deletion

You have the right to request the deletion of your personal information that we have collected and retained, subject to certain exceptions. Once we receive and verify your request, we will delete your personal information from our records, unless an exception applies.

3. Right to Opt-out of Sale

Under the CCPA, you have the right to opt-out of the sale of your personal information. We do not sell personal information to third parties for monetary consideration. However, we may share your personal information with third parties for other valuable considerations that may be deemed a “sale” under the CCPA. You can exercise your right to opt-out by following the instructions in our separate “Do Not Sell My Personal Information” notice, which is available on our website.

4. Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA. This means we will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest any changes in our treatment of your personal information in response to your exercise of CCPA rights, unless permitted by applicable laws.

5. Authorized Agent

You may designate an authorized agent to make requests on your behalf under the CCPA. If you use an authorized agent to submit a request, we may require that you provide the agent with written permission to do so and verify your own identity directly with us.

6. How to Exercise Your Rights

To exercise your rights under the CCPA or make any requests related to your personal information, including requests to know, access, delete, or opt-out of the sale of your personal information, please contact us using the contact details provided below. We will respond to your request within the timeframe required by law.

sales@leadingedgemetals.com

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Leading Edge Metals and Alloys, LLC.
22916 Lockness Ave.
Torrance, CA 90501

Phone:(310) 225-4600

sales@leadingedgemetals.com

Please include “Privacy Request” in the subject line of your email or clearly state the nature of your request in your correspondence to help us respond promptly and accurately.

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We encourage you to review this Privacy Policy periodically for any updates.

Last Updated: June 12, 2023